How to File a Home Insurance Claim

1. Fill the claim form

Download the claim file, fill it in and send it back with the rest of required documents

Download Claims Form
2. Collect a list of documents:
  • A Police Report detailing the nature, extent and cause of loss or damage
  • High resolution photographs of loss or damage
  • An inventory of damaged/lost items with proof of its cumulative value
  • A scope and cost estimate for repairing damaged items (for prior approval)
  • Contact details for arranging a survey
  • A copy of your claim letter sent to third parties (if any), who may be responsible for the damage, thus protecting rights of recovery
3. Submit claim form and all documents:
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